Terms and Conditions

The followings are the details about the Terms of Use.

1. Accounts

You need an account for most activities including purchasing and accessing content on the KnoDAX platform. That being the case, keep your password safe so that it cannot be disclosed or leaked, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. 

When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of a user's death, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account, and KnoDAX will not intervene in disputes between students who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

Students must be at least 18 years of age to create an account on KnoDAX and use the Services. If you are younger than 18 but above the required age for consent to utilize online services where you live — for example, 13 in the US or 16 in Ireland — you may not set up an account. Still, we encourage you to invite a parent or guardian to open an account and help you access appropriate content. If you are below this age of consent to use online services, you may not create a KnoDAX account. If we discover that you have created an account that violates these rules, we will terminate your account.

2. Content Enrollment and Access

When you enroll in a course or other content, you get a license from us to view it via the KnoDAX Services — no other use. So don’t try to transfer or resell the content in any way. We generally grant you a license to access the content for a year, except when we must disable the content because of legal or policy reasons.

As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from KnoDAX to view the content via the KnoDAX platform and Services, and KnoDAX is the licensor of record. Content is licensed and not sold to you. This license does not give you any right to resell the content, such as by sharing account information with a purchaser or illegally downloading the content and sharing it on torrent sites. 

In legal or more complete terms, KnoDAX grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees. This grant of access is in accordance with these Terms and any conditions or restrictions associated with our Services' particular content or feature. The access is granted solely for your personal, non-commercial, educational purposes through the Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer any content unless we give you explicit permission to do so in a written agreement signed by a KnoDAX authorized representative. This also applies to content you can access via any of our APIs.

We generally give a year access license to you when you enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time if we decide or are obligated to disable access to the range due to legal or policy reasons. 

3. Payments, Credits, and Refunds

When you make a payment, you agree to use a valid payment method. If you aren’t happy with the content, KnoDAX offers a 30-day refund or credit for most content purchases.

3.1 Pricing

We occasionally run promotions and sales for our content, during which certain content is available at discounted prices for a set period of time. The price applicable to the content will be the price at the time you complete your purchase of the content (at checkout). Any price offered for particular content may also be different when you are logged into your account from the price available to users who aren’t registered or logged in because some of our promotions are available only to new users.

If you are a student in a country where sales tax, goods, and services tax, or value-added tax applies to consumer sales. In that case, we are responsible for collecting and remitting that tax to the tax authorities. Therefore, depending on your location, the price you see may include such taxes, or tax may be added at checkout.

3.2 Payments

You agree to pay the fees for content you purchase, and you authorize us to charge your debit or credit card. KnoDAX works with payment service providers to offer you the most convenient payment methods in your country and keep your payment information secure. We may update your payment methods using the information provided by our payment service providers.

You agree not to use an invalid or unauthorized payment method when you make a purchase. If your payment method fails and you still get access to the content you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any content we have not received adequate payment for.

3.3 Refunds and Refund Credits

If the content you purchased is not what you were expecting, you can request, within 30 days of your purchase of the content, that KnoDAX apply a refund to your account. We reserve the right to apply for your refund as a refund credit or a refund to your original payment method, at our discretion, depending on the capabilities of our payment service providers, the platform from which you purchased your content (website, mobile), and other factors. If you request it after the 30-day guarantee time limit has passed, no refund is due to you. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 30-day limit. KnoDAX also reserves the right to refund students beyond the 30-day limit in cases of suspected or confirmed account fraud.

if we believe — at our discretion — you are abusing our refund policy, such as if you’ve consumed a significant portion of the content and want a refund. Or, if you’ve previously got refund for the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and restrict all future use of the Services. If we disable your access to the content due to your violation of these Terms, you will not be eligible to receive a refund. 

3.4 Gift and Promotional Codes

KnoDAX or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for a gift or promotional credits applied to your KnoDAX account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your KnoDAX account. Gift and promotional codes offered by KnoDAX may not be refunded for cash unless otherwise specified in the terms included with your codes or as required by applicable law.

4. KnoDAX's Rights

We own the KnoDAX platform and Services, including the website, present or future apps, services, KnoDAX's logos, API, code, and content created by our employees. You can’t tamper or use them without authorization.

All content of the KnoDAX platform, Services, existing or future applications, APIs, databases, the content of our employees, partners submit, or provide through our Services are and will remain exclusive property of KnoDAX and its licensors. Any feedback, comments, or suggestions you may provide regarding KnoDAX or the Services is entirely voluntary, and we are free to use such feedback, comments, or suggestions as we see fit without any obligation.

You may not do any of the following while using or accessing the KnoDAX platform and Services:

•  tamper with KnoDAX's computer systems or the technical delivery systems of KnoDAX's service providers.
•  access or use non-public areas of the forum (including content storage system)
• copy, modify, create a work derived from, reverse engineer, reverse assemble, attempt to discover any source code or content on the KnoDAX platform or Services.
• disable or try to circumvent any of the features of the platforms related to security.
• probe, scan or test the vulnerability of any of our systems.
• in any way, use the Services to send altered, deceptive, or false source-identifying information, such as sending email communications falsely appearing as KnoDAX.
• interfere with, disrupt or attempt to do so, the access of any user, host, or network that includes without limitation: sending a virus, overloading, flooding, spamming, mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the KnoDAX platform and Services.
• access, attempt to access, or search our platform by any means, for example, automated or otherwise, other than through our currently available search functionalities provided via our website or API. You may not scrape, spider, or use other automated means of any kind to access the KnoDAX platform and Services.

4.1 Binding Agreement

You agree that by registering, accessing, or using our Services, you agree to enter into a legally binding contract with KnoDAX. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services. These Terms (including any agreements and policies linked to these Terms) constitute the entire agreement between you and us.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. Likewise, if we choose to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

If any part of these Terms is found to be invalid or unenforceable by applicable law. In that case, that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms will continue in effect.

4.2 Disclaimers

It may happen that our platform is down, either for planned maintenance or because something causes the site to go down. It may also happen that we encounter security issues. We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

Under no circumstances will KnoDAX or its affiliates, suppliers, partners, or agents be held liable for any damages due to such interruptions or lack of availability of such features.

You accept that you will not have any recourse against us in any of these types of cases where things don’t work outright. The Services and their content are provided on an “as is” and “as available” basis. We (includes our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content. Your use of the Services (including any content) is entirely at your own risk.  

4.3 Limitation of Liability

We don't think there is any risk using our services. However, there is nothing certain in life. You agree that you will have no recourse to seek damages against us if you suffer loss or damage from using our platform and Services.  

We (including suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, personal injury, or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100) or the amount you have paid us in the twelve (12) months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.

4.4 Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless KnoDAX and their officers, directors, suppliers, partners, and agents against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from the content you post or submit,  your use of the Services, your violation of these Terms, or your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

4.5 Governing Law and Jurisdiction

In these Terms “KnoDAX,”  is referred to as an entity that you’re contracting with. If you’re a student, your contracting entity and governing law will generally be determined based on your location. If you’re a student and accessing our Services, you’re contracting with KnoDAX, Inc. and these Terms are governed by the laws of the State of New Jersey, USA. 

4.6 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has occurred, except where this limitation cannot be imposed by law. Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested; email can also be used.

4.7 Relationship Between Us

You and we agree that no partnership, employment, contractor, joint venture, or agency relationship exists between us.

4.8 No Assignment

You may not assign or transfer these Terms — or the rights and licenses granted under them. We may assign these Terms — or the rights and licenses granted under them — to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

4.9 Sanctions and Export Laws

You warrant that you, as an individual or as a representative of any entity on whose behalf you use the Services, aren’t located in, or a resident of, any country that is subject to applicable U.S. trade sanctions or embargoes, such as Cuba, Iran, North Korea, Sudan, Syria, or the Crimea region of Ukraine. You also warrant that you aren’t a person or entity named on any U.S. government specially designated national or denied-party list.

You may not access, use, export, re-export, divert, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any United States and other applicable country export control and trade sanctions laws, rules and regulations. You agree not to upload any content or technology (including information on encryption) whose export is controlled explicitly under such laws.

Suppose you become subject to such a restriction during the term of any agreement with KnoDAX. In that case, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you, but without prejudice to your outstanding obligations to KnoDAX.

5. Dispute Resolution

If there is a dispute, our Support Team is happy to help resolve the issue. That is being said, however, if that doesn’t work and you live in the United States or Canada, your options are to go to small claims court or bring a claim in binding arbitration. Most disputes can be resolved, so please first contact our Support Team before bringing a formal legal case.

If any dispute cannot be resolved between you and KnoDAX: THEN, ALL DISPUTES WITH KNODAX WILL ONLY BE RESOLVED IN SMALL CLAIMS COURT OR THROUGH BINDING INDIVIDUAL ARBITRATION ONLY, AND YOU WILL NOT PARTICIPATE IN ANY CLASS ACTIONS AND HAVE CLAIMS DECIDED BY A JURY.

6. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices, such as when we add new features. Accordingly, KnoDAX reserves the right in its sole discretion to modify or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a message through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective means that you accept those changes. Any revised Terms shall supersede all previous Terms.

7. How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.

Thanks for learning with us!